Interlibrary Loan Guidelines

Contact Us

Deborah Ahlers
Head of Reference and Interlibrary Loan Services

Tammy Hunt
Interlibrary Loan Associate

ILL Office

Interlibrary Loan (ILL) refers to the borrowing and lending of materials between libraries. ILL helps you obtain materials not available in our library.

For information about the library’s lending practices, please consult our Interlibrary Loan Guidelines for Lenders.

Who May Use ILL?

Faculty, staff, and students are eligible.

How to Request Materials

Requests can be submitted online. In the library catalog, you may use the ILL button to submit requests.  You can also visit our guide about requesting materials for step-by-step directions.

What Can be Requested?

The library will attempt to borrow all types of materials, but not everything can always be filled. Many lending libraries will not loan reference books, audio visual materials, and other special formats.

Textbooks & Required Readings

Please do not rely on ILL for textbooks and course readings.  Requests for textbooks and required course readings for courses currently offered at Norwich cannot be filled. These materials can be difficult to obtain and even if available, they only circulate for short time periods and are subject to recall.  We can assist you in finding purchasing information for textbooks.

Loan Periods & Renewals

Books & Other Returnable Materials
Due dates for books and other returnable materials are determined by the lending library. All returnable material will have a book band attached to it with a due date; please do not remove this band.

Articles are delivered electronically via ILLiad and do not need to be returned. Be sure to save articles received to your computer as they are only available for 60 days.

If an ILL is not yet overdue, you can renew online (consult this guide for assistance). If you have trouble or your item is overdue, please email or call x2182.

Returning Materials

Materials should be returned on time to the circulation desk. If you fail to return ILL material on time, you will receive overdue notices as a reminder. After the material is over 30 days overdue, you will be billed for the replacement cost ($50 minimum). The replacement cost will be refunded if the outstanding item is returned. The ILL office may also suspend future ILL privileges if ILL materials are late.

The Norwich University Library follows the current copyright guidelines when requesting a copy of material. Not more than five articles may be requested in a calendar year from a given journal title from the most recent five-year period. If this limit is exceeded, requests may be made through an article delivery service. All supplied copies include a notice of copyright.

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